Live / Mobile
77bl is clear about what data we collect from you, why we hold it, and how you can review or correct it at any time through your account. This policy covers every interaction — from your first login to wallet transactions using Rocket or Bank Transfer — and applies where access is permitted under your local law and eligible region.
When you open an account with us, we collect the information you provide directly — your contact details, login credentials and the payment method records associated with your wallet activity. For transactions processed through Rocket or Bank Transfer, the data we hold relates to the reference identifiers and timing of those operations, not the full wallet credentials held by your payment provider. We also collect device and session information automatically: browser type, operating system, session timestamps and pages visited. This helps us keep your account secure and identify unusual access patterns without requiring you to do anything manually. We do not sell your personal information to third parties. Where we share data with service partners — for example, the game studios whose content appears in our lobby, such as Pragmatic Play, Habanero and CQ9 — that sharing is limited to what those partners need to deliver their service to you. Your data is retained for as long as your account remains active and for the period required by the legal and regulatory obligations that apply to the regions where we operate. If you close your account, we will tell you what we retain and for how long in the closure confirmation we send you.
Not every data interaction you have while using 77bl falls under this single document. We want you to know precisely which areas this policy governs and which areas are managed separately, so you can make informed decisions about your account and the services connected to it.
All data collected when you create, access or recover your 77bl account — including email address, device fingerprint and session records — falls squarely within this policy. You can review and update most of this information directly from your account settings page.
References to your Rocket or Bank Transfer transactions that appear inside your 77bl account history are covered here. The underlying data held by Rocket or your bank is governed by those providers' own policies, not ours. We only hold what is necessary for your account record.
Browsing our lobby — viewing game tiles from Habanero, Joker or Bigtime Gaming, or checking sports markets — generates session data covered by this policy. We use that data for security and service improvement, not for profiling or advertising to third parties.
If you follow a link from our site to an external service, that destination operates under its own privacy terms. 77bl has no control over how third-party sites collect or use your data once you leave our domain. We recommend you check those policies before proceeding.
Your rights under this policy are practical, not just stated on paper. If you want to see the personal data we hold on your account, you can submit a data access request through our support channel and we will respond with a summary of the records associated with your account. If any detail is incorrect — your registered contact information, for instance — you can update most fields directly in your account profile without needing to contact support. For fields you cannot edit yourself, our support team can make the correction once we verify your identity through the steps shown in your account. If you believe we are holding data we no longer need, or data that was collected in error, you can raise a removal request and we will review it against our retention obligations. These rights apply subject to the legal requirements of the region you access the service from, and their availability may depend on local law.
Submit a data access request via our support route and we will provide a summary of the personal information held on your account, including transaction references and login history.
Update contact fields directly in your account profile. For locked fields, contact support with your account verification details and we will process the correction through the steps shown in your account.
If something in your data record is unclear or appears incorrect, open a support query and reference your account number. We will investigate and respond with a clear explanation of what we hold and why.
Where we have no legal obligation to retain a specific record, you can request its removal. We will confirm what can be deleted and what must be kept, along with the expected retention period, in our written response.
If you have a question about how your data is handled, or you want to exercise any of the rights described in this policy, the routes below connect you to the right team. We respond to privacy-related queries through the same support channels used for account questions — there is no separate form or special address required. State clearly that your query relates to data or privacy so we can route it correctly.
Open the chat widget from any page on the site while logged in. Mention that your query is about your data or this privacy policy and the agent will escalate it to the relevant team handling account records.
Send your query to the support email address published in your account's help section. Include your registered account details and describe the specific data concern so we can locate your records and respond accurately.
The Help section inside your logged-in account area contains published answers to common privacy questions. If your question is not covered there, use the contact form in that section to submit a written request directly.
We take a measured, accountable approach to every data-handling decision — from how long we keep your account logs to how cookies work on your mobile browser. The points below explain what we do in each area and how you stay in control.
We use session cookies to keep you logged in across pages and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time. Disabling analytics cookies does not affect your account access or wallet functions.
Your account credentials are stored using standard encryption practices. We monitor login sessions for unusual device or location patterns and may prompt additional verification if something looks out of place. Check your active sessions in account settings to review or end any open session.
We keep your account data for as long as your account is active and for the period required under applicable legal and regulatory obligations. When a retention period ends, records are deleted or anonymised. We confirm the applicable period in writing when you submit a data access request.
Only the verified account holder can request corrections or deletions. We confirm identity through the verification steps shown in your account before processing any change. This applies to contact details, payment references and session history equally.
These are the questions we receive most regularly about this policy. If your question is not answered here, use the support routes listed on this page.
We collect the details you enter during account creation — your contact information, login credentials and any payment reference data generated when you use Rocket or Bank Transfer. We also collect device and session data automatically to keep your account secure.
We share only the minimum data necessary for studios like Pragmatic Play, Habanero or CQ9 to deliver their games to your session. That sharing does not include your payment details or full contact record — only what is technically required for the game to run correctly.
Submit a data access request through the live chat or email support route and reference your account number. We will compile a summary of the records associated with your account and respond through the same channel you used to contact us.
Most contact fields can be edited directly in your account profile page. For fields that are locked — such as your registered identity details — contact our support team. We will process the correction after verifying your account through the steps shown in your account area.
We retain records for the period required by the legal and regulatory obligations applicable to the regions we operate in. When you close your account, we send a confirmation that includes the specific retention period for your data and what happens when that period ends.
It applies to the transaction reference data that appears in your 77bl account history. The full credentials and account data held by Rocket or your bank are governed by those providers' own privacy policies. We only hold what is needed for your account record and transaction log.